Substitution Policy


Due to the extremely high volume of orders during Mother’s Day we strongly suggest that you do not specify “No Substitutions” when placing your order. If you do specify “No Substitutions” and we are unable to get the product exactly as pictured then your order may not be able to be delivered until after Mother's Day.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Roses are Red
Sympathy Flowers
Flowers Under $40
Birthday Flowers